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BUS 515 FINAL EXAM PART 1 & 2 PART 1 Chapter 6 Multiple Choice Question 19 What measures the central tendency of a set of data? Coefficient of variation Variance Standard deviation Mean Range Multiple Choice Question 39 Consider a p-chart measuring the percentage of defective light bulbs. If the LCL is .04 and a sample has 1% defects, what is the implication?The process is in a state of control. The process is out of control even though the variation is “good.” The value of sigma must be increased. The process has too many errors. A calculation error must have occurred Multiple Choice Question 16 An OC curve is an example of what?Traditional statistical tools Fishbone diagrammingAcceptance sampling Experimental design Statistical process control Multiple Choice Question 25 On a control chart, what separates common from assignable causes of variation? x-bar lines Control limits Specification limits Production limits Mean divided by standard deviation Multiple Choice Question 41 What are preset ranges of acceptable quality characteristics? Control limits Product specifications Six-sigma limits AQC limits R-chart limitsChapter 7 Multiple Choice Question 26 According to JIT, __________ is carried to cover up a wide variety of problems, such as poor quality, demand uncertainty, and slow delivery. Inventory Excess capacity A group of back-up workers Spare equipment InsuranceMultiple Choice Question 65 Which of the following is not a role of JIT management?creating a JIT culturecost and information sharing serving as coaches and facilitators developing an incentive system ensuring multifunctional training occurs Multiple Choice Question 36 JIT uses a pull system where communication starts with either the customer or with the _________ work station in the production line.First Bottleneck Dominant Most expensive Last Multiple Choice Question 61 JIT production workers are expected to Cover up quality problems Ignore data Take responsibility in getting to the root cause of quality problems Blame problems on someone elseHave a poor attitude about quality Multiple Choice Question 70 The benefits of long-term relationships with a small number of suppliers include all of the following exceptAlways getting the lowest price Focus on improving process controls Greater accountability Develop stable delivery schedules Eliminate paperwork Chapter 8 Multiple Choice Question 1 Forecasting is not a function which contributes to:deciding which business market to pursue deciding which product to produce deciding how bonuses should be allocated deciding how much inventory to carry deciding how many people to hire Multiple Choice Question 10 Which forecasting method is particularly good for predicting technological changes and scientific advances?Market research Executive opinion Delphi method Naïve method Gamma method Multiple Choice Question 30 What are the most frequently used forecasting techniques?Linear regression Simple meanExponential smoothing Weighted moving average Econometric models Multiple Choice Question 17 Which of the following is a causal forecasting method?Naïve Moving average Weighted moving average Trend adjusted exponential smoothing Linear regression Multiple Choice Question 74 “Inside information” is most likely garnered through which of the following forecasting methods?exponential smoothing seasonal indexes naïve Delphi multiple regression Chapter 9 Multiple Choice Question 56 The least likely reason for a U.S. firm to choose to locate a factory in a foreign country is _____________.climate Natural resources markets cheaper suppliers low labor costs Multiple Choice Question 55 Issues that need to be considered in location globally include all of the following except______________.different cultures FEC accounting requirements language barriers different lawsdifferent business practices Multiple Choice Question 6 Capacity planning is complicated by the fact that ___________________. capital markets are complex existing facilities may become obsolete capacity is difficult to define capacity is usually purchased in chunks, rather than smooth increments depreciation must be calculatedMultiple Choice Question 44 Service organizations such as restaurants, movie theaters, and banks focus on locating near ____________.suppliers roads intersections their customers potential workers Multiple Choice Question 25 Management has decided to add capacity incrementally in smaller chunks as needed, rather than purchasing one large facility. This decision ____________________.is very risky will result in low initial costs will ultimately result in lower costs per unit if demand increases rapidlypositions the company to be well prepared for high demand in the future can lead to a large amount of excess capacity Chapter 10 Multiple Choice Question 34 The first step in designing a layout isidentifying the facility gathering information selecting the correct layout software package developing a REL chart developing a from-to matrixMultiple Choice Question 65 What is the term for a system in which the product being worked on is physically attached to the line and automatically moved to the next station when the cycle time has elapsed?cyclical line paced line autoline continuous line constrained lineMultiple Choice Question 4 Which of the following is not one of the four basic layout types? product hybrid process fixed position inverted Multiple Choice Question 27 Which company is widely considered to be the leader of just-in-time production?Ford Timex Gateway Toyota Sony Multiple Choice Question 24 A high-volume paper mill is an example of which layout type? inverted circular process fixed position product PART 2 Multiple Choice Question 43 For each work element in the time study, multiplying the mean observed time by the performance rating factor by the frequency of occurrence results in what?the normal time for the elementthe average observed time for the element the standard time for the element the average delay for the element the standard time for the jobMultiple Choice Question 21 The approach that details the tasks of a job and how to do them is ____________________.work measurementjob evaluation methods analysisjob design work sampling Multiple Choice Question 64 Disadvantages of individual incentive systems include all except which of the following?They undermine teamwork.A study has shown they had no effect on worker performance They avoid the “free-rider” problem They need a significant amount of data collection They give employees a short-term focus.Multiple Choice Question 3 Job design ensures that each employee’s _________ and ________ are geared towards achieving the company’s mission.compensation, teams duties, teams satisfaction, compensation duties, responsibility compensation, responsibilityChapter 12 Multiple Choice Question 17 Companies can achieve cost-efficient operations by using which of the following inventory approaches?work-in-process to buffer operations inventory building to leverage reduced setup costsJIT inventory to reduce overall costlevel work force maintenance through speculative selling Multiple Choice Question 27 Which of the following is an assumption of the basic EOQ model?Lead time is known and constant.Demand may be seasonal.Orders can arrive in partial shipments.Quantity discounts are considered Lost sales are allowed, but not back orders.Multiple Choice Question 5 Which inventory function specifically is designed to allow the company to maintain a level production strategy?anticipation inventory fluctuation inventory lot-size inventory transportation inventory speculative inventoryMultiple Choice Question 20 Which of the following is not affected by decisions about how much inventory to hold?item costs holding costs depreciation ordering costs stockout costs Chapter 13 Multiple Choice Question 16 What type of aggregate plan sets labor and equipment capacity to satisfy demand each period? uniform level chase mixed steadyMultiple Choice Question 32 The comparison of aggregate plans is difficult when they produce different quantities and thus _________. have different ending inventories have different staffing levels have different amounts of overtime have different amounts of subcontractinghave different revenuesMultiple Choice Question 38 Once you implement a new aggregate plan you must then:begin the planning process again evaluate the plan’s performance in terms of cost.evaluate the plan’s performance in terms of customer service evaluate the plan’s performance in terms of human resources.evaluate the plan’s performance in terms of cost and human resources Multiple Choice Question 53 The master production schedule is shared:only internally only with management only to marketing and engineering.to all members of the executive team, exclusively to all members of the supply chain Chapter 14 Multiple Choice Question 34 Information in the inventory records file that can change with inventory transactions includes the ________. part number lot size ruleprojected inventory level lead time safety stock requirementMultiple Choice Question 31 The quantity of the replenishment order is based on the __________________________.capacity available size of the item number of workers available inventory space available lot sizing rule usedMultiple Choice Question 58 An action notice is generated ________________________________________.for planned orders in any period only for orders that are to be released to the shop flooronly for movements to and from the warehouseonly when marketing needs to be notified when a planned order needs to be released Multiple Choice Question 12 ERP systems provide _____ and _____ benefits.tangible, HR intangible, marketing marketing, operation tangible, intangible CEO, CFO Chapter 15 Multiple Choice Question 3 Scheduling in the high-volume environment is typically done through what? priority rules line design and balancing Thompson’s rule Simpson’s ruleJohnson’s rule Multiple Choice Question 65 The process batch should:match the transfer batch exceed the transfer batch be smaller than the transfer batch.be fixed be variable Multiple Choice Question 16 If the schedule shows a 5 day slack between the end of Task A and start of Task B, this means:You must start Task B as soon as Task A ends Task B start is late Task A is taking longer to complete Task A and Task B should be performed concurrently Task B start can be delayed up to 5 days after Task A’s scheduled completion Multiple Choice Question 12 Which of the following scheduling techniques determines the earliest possible completion time for a job?finite loading infinite loading forward scheduling backward scheduling input/output control Chapter 16 Multiple Choice Question 27 In making a forward pass through a network, three activities are immediate predecessors for activity T. What is the early start time for activity T?the smallest ES for the three activities that are immediate predecessors for activity Tthe largest ES for the three activities that are immediate predecessors for activity T the smallest EF for the three activities that are immediate predecessors for activity T the largest EF for the three activities that are immediate predecessors for activity T the activity time for activity T Multiple Choice Question 67 One way of wasting safety time in the critical chain approach is multitasking, which involves ___________.waiting until the last minute to start a projectinteraction among project activities having the computer operating system do everything using a person or resource for more than one project reversing the order of the activities Multiple Choice Question 8 Which phase in the project life cycle involves analyzing the project risk?conception feasibility analysis or study planning execution termination Multiple Choice Question 18 The critical path is the sequential path of interrelated activities which has the ____________________.most activities longest time most nodes most events most arrowsMultiple Choice Question 71 PERT is credited with reducing the duration of the Polaris missile project by _________________.one year two years three years four years five years

BUS 515 FINAL EXAM PART 1 & 2

PART 1

Chapter 6

Multiple Choice Question 19

What measures the central tendency of a set of data?

Coefficient of variation

Variance

Standard deviation

Mean

Range

Multiple Choice Question 39

Consider a p-chart measuring the percentage of defective light bulbs. If the LCL is .04 and a sample has 1% defects, what is the implication?The process is in a state of control.

The process is out of control even though the variation is “good.”

The value of sigma must be increased.

The process has too many errors.

A calculation error must have occurred

Multiple Choice Question 16

An OC curve is an example of what?Traditional statistical tools

Fishbone diagrammingAcceptance sampling

Experimental design

Statistical process control

Multiple Choice Question 25

On a control chart, what separates common from assignable causes of variation?

x-bar lines

Control limits

Specification limits

Production limits

Mean divided by standard deviation

Multiple Choice Question 41

What are preset ranges of acceptable quality characteristics?

Control limits

Product specifications

Six-sigma limits

AQC limits

R-chart limitsChapter 7

Multiple Choice Question 26

According to JIT, __________ is carried to cover up a wide variety of problems, such as poor quality, demand uncertainty, and slow delivery.

Inventory

Excess capacity

A group of back-up workers

Spare equipment

InsuranceMultiple Choice Question 65

Which of the following is not a role of JIT management?creating a JIT culturecost and information sharing

serving as coaches and facilitators

developing an incentive system

ensuring multifunctional training occurs

Multiple Choice Question 36

JIT uses a pull system where communication starts with either the customer or with the _________ work station in the production line.First

Bottleneck

Dominant

Most expensive

Last

Multiple Choice Question 61

JIT production workers are expected to

Cover up quality problems

Ignore data

Take responsibility in getting to the root cause of quality problems

Blame problems on someone elseHave a poor attitude about quality

Multiple Choice Question 70

The benefits of long-term relationships with a small number of suppliers include all of the following exceptAlways getting the lowest price

Focus on improving process controls

Greater accountability

Develop stable delivery schedules

Eliminate paperwork

Chapter 8

Multiple Choice Question 1

Forecasting is not a function which contributes to:deciding which business market to pursue

deciding which product to produce

deciding how bonuses should be allocated

deciding how much inventory to carry

deciding how many people to hire

Multiple Choice Question 10

Which forecasting method is particularly good for predicting technological changes and scientific advances?Market research

Executive opinion

Delphi method

Naïve method

Gamma method

Multiple Choice Question 30

What are the most frequently used forecasting techniques?Linear regression

Simple meanExponential smoothing

Weighted moving average

Econometric models

Multiple Choice Question 17

Which of the following is a causal forecasting method?Naïve

Moving average

Weighted moving average

Trend adjusted exponential smoothing

Linear regression

Multiple Choice Question 74

“Inside information” is most likely garnered through which of the following forecasting methods?exponential smoothing

seasonal indexes

naïve

Delphi

multiple regression

Chapter 9

Multiple Choice Question 56

The least likely reason for a U.S. firm to choose to locate a factory in a foreign country is _____________.climate

Natural resources

markets

cheaper suppliers

low labor costs

Multiple Choice Question 55

Issues that need to be considered in location globally include all of the following except______________.different cultures

FEC accounting requirements

language barriers

different lawsdifferent business practices

Multiple Choice Question 6

Capacity planning is complicated by the fact that ___________________.

capital markets are complex

existing facilities may become obsolete

capacity is difficult to define

capacity is usually purchased in chunks, rather than smooth increments

depreciation must be calculatedMultiple Choice Question 44

Service organizations such as restaurants, movie theaters, and banks focus on locating near ____________.suppliers

roads

intersections

their customers

potential workers

Multiple Choice Question 25

Management has decided to add capacity incrementally in smaller chunks as needed, rather than purchasing one large facility. This decision ____________________.is very risky

will result in low initial costs

will ultimately result in lower costs per unit if demand increases rapidlypositions the company to be well prepared for high demand in the future

can lead to a large amount of excess capacity

Chapter 10

Multiple Choice Question 34

The first step in designing a layout isidentifying the facility

gathering information

selecting the correct layout software package

developing a REL chart

developing a from-to matrixMultiple Choice Question 65

What is the term for a system in which the product being worked on is physically attached to the line and automatically moved to the next station when the cycle time has elapsed?cyclical line

paced line

autoline

continuous line

constrained lineMultiple Choice Question 4

Which of the following is not one of the four basic layout types?

product

hybrid

process

fixed position

inverted

Multiple Choice Question 27

Which company is widely considered to be the leader of just-in-time production?Ford

Timex

Gateway

Toyota

Sony

Multiple Choice Question 24

A high-volume paper mill is an example of which layout type?

inverted

circular

process

fixed position

product

PART 2

Multiple Choice Question 43

For each work element in the time study, multiplying the mean observed time by the performance rating factor by the frequency of occurrence results in what?the normal time for the elementthe average observed time for the element

the standard time for the element

the average delay for the element

the standard time for the jobMultiple Choice Question 21

The approach that details the tasks of a job and how to do them is ____________________.work measurementjob evaluation

methods analysisjob design

work sampling

Multiple Choice Question 64

Disadvantages of individual incentive systems include all except which of the following?They undermine teamwork.A study has shown they had no effect on worker performance

They avoid the “free-rider” problem

They need a significant amount of data collection

They give employees a short-term focus.Multiple Choice Question 3

Job design ensures that each employee’s _________ and ________ are geared towards achieving the company’s mission.compensation, teams

duties, teams

satisfaction, compensation

duties, responsibility

compensation, responsibilityChapter 12

Multiple Choice Question 17

Companies can achieve cost-efficient operations by using which of the following inventory approaches?work-in-process to buffer operations

inventory building to leverage reduced setup costsJIT inventory to reduce overall costlevel work force maintenance through

speculative selling

Multiple Choice Question 27

Which of the following is an assumption of the basic EOQ model?Lead time is known and constant.Demand may be seasonal.Orders can arrive in partial shipments.Quantity discounts are considered

Lost sales are allowed, but not back orders.Multiple Choice Question 5

Which inventory function specifically is designed to allow the company to maintain a level production strategy?anticipation inventory

fluctuation inventory

lot-size inventory

transportation inventory

speculative inventoryMultiple Choice Question 20

Which of the following is not affected by decisions about how much inventory to hold?item costs

holding costs

depreciation

ordering costs

stockout costs

Chapter 13

Multiple Choice Question 16

What type of aggregate plan sets labor and equipment capacity to satisfy demand each period?

uniform

level

chase

mixed

steadyMultiple Choice Question 32

The comparison of aggregate plans is difficult when they produce different quantities and thus _________.

have different ending inventories

have different staffing levels

have different amounts of overtime

have different amounts of subcontractinghave different revenuesMultiple Choice Question 38

Once you implement a new aggregate plan you must then:begin the planning process again

evaluate the plan’s performance in terms of cost.evaluate the plan’s performance in terms of customer service

evaluate the plan’s performance in terms of human resources.evaluate the plan’s performance in terms of cost and human resources

Multiple Choice Question 53

The master production schedule is shared:only internally

only with management

only to marketing and engineering.to all members of the executive team, exclusively

to all members of the supply chain

Chapter 14

Multiple Choice Question 34

Information in the inventory records file that can change with inventory transactions includes the ________.

part number

lot size ruleprojected inventory level

lead time

safety stock requirementMultiple Choice Question 31

The quantity of the replenishment order is based on the __________________________.capacity available

size of the item

number of workers available

inventory space available

lot sizing rule usedMultiple Choice Question 58

An action notice is generated ________________________________________.for planned orders in any period

only for orders that are to be released to the shop flooronly for movements to and from the warehouseonly when marketing needs to be notified

when a planned order needs to be released

Multiple Choice Question 12

ERP systems provide _____ and _____ benefits.tangible, HR

intangible, marketing

marketing, operation

tangible, intangible

CEO, CFO

Chapter 15

Multiple Choice Question 3

Scheduling in the high-volume environment is typically done through what?

priority rules

line design and balancing

Thompson’s rule

Simpson’s ruleJohnson’s rule

Multiple Choice Question 65

The process batch should:match the transfer batch

exceed the transfer batch

be smaller than the transfer batch.be fixed

be variable

Multiple Choice Question 16

If the schedule shows a 5 day slack between the end of Task A and start of Task B, this means:You must start Task B as soon as Task A ends

Task B start is late

Task A is taking longer to complete

Task A and Task B should be performed concurrently

Task B start can be delayed up to 5 days after Task A’s scheduled completion

Multiple Choice Question 12

Which of the following scheduling techniques determines the earliest possible completion time for a job?finite loading

infinite loading

forward scheduling

backward scheduling

input/output control

Chapter 16

Multiple Choice Question 27

In making a forward pass through a network, three activities are immediate predecessors for activity T. What is the early start time for activity T?the smallest ES for the three activities that are immediate predecessors for activity Tthe largest ES for the three activities that are immediate predecessors for activity T

the smallest EF for the three activities that are immediate predecessors for activity T

the largest EF for the three activities that are immediate predecessors for activity T

the activity time for activity T

Multiple Choice Question 67

One way of wasting safety time in the critical chain approach is multitasking, which involves ___________.waiting until the last minute to start a projectinteraction among project activities

having the computer operating system do everything

using a person or resource for more than one project

reversing the order of the activities

Multiple Choice Question 8

Which phase in the project life cycle involves analyzing the project risk?conception

feasibility analysis or study

planning

execution

termination

Multiple Choice Question 18

The critical path is the sequential path of interrelated activities which has the ____________________.most activities

longest time

most nodes

most events

most arrowsMultiple Choice Question 71

PERT is credited with reducing the duration of the Polaris missile project by _________________.one year

two years

three years

four years

five years

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