EXERCISES: 1. Reflect on any significant changes you have experienced during your projects. A How did these changes make you feel? Were you apprehensive or confident? B Do you think your needs, as someone involved in the change process, were being addressed and satisfied? On reflection, what do you think were your needs? If they were not met sufficiently, what do you think could have been done? C. Early in the change process, were you clear about the outcomes of the intended change? What do you know now about the outcomes? Could this have helped if you had known about the outcomes earlier? 2 Imagine you are leading a merger of two companies. What do you think would be the main issues for people that would encourage them to resist inevitable changes? How do you think they would react? What behaviors do you think would be observed? 3 From your consideration of the merger example, what is the first thing you would do to address the issues you have suggested might occur? How would you assist people through the changes?