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Assignment 3: Course Project—Developing a Marketing Strategy For the course project of this course, you will select an organization, analyze the market for the organization’s product/service, analyze the organization’s current marketing strategy, and justify recommendations for the marketing strategy to make the organization more effective. The major project assignments are due in Week 3 and Week 5. It will take more than a week’s effort to adequately complete the major assignments. Plan time to start research and work on those assignments earlier than the week in which they are due. To assist you in planning for the course project, the following table provides a high-level overview of the project deliverables during the course. Course Project—Developing a Marketing Strategy Week number Task 1 Choosing an Organization Select an organization to study. Perform a SWOTT analysis to identify the trends affecting the industry—the industry in which your specific organization is a participant. Create a mission statement for the organization. 2 Collecting Customer Data Study key elements of the customer relationship management (CRM) technology. Determine how the organization can make the best use of the CRM technology to improve customer loyalty. 3 Marketing the Product/Service Create the service delivery process for the organization. Identify the contact point failures and prescribe improvements. Position the brand around the improvements. In what ways might you reposition the organization’s brand as a result of the changes in delivery or process? 4 Developing the New Product/Service Identify potential stakeholders involved in new product/service development. Analyze the role stakeholders should play in launching the new product/service. Justify strategies to involve stakeholders in the new product/service development. 5 Creating the Communication Strategy Create an integrated marketing communication (IMC) strategy for the new product/service and any adjustments in the brand. Propose a pricing strategy that the organization should follow. Choosing an Organization In this first week of your course project, select an organization to study in depth over the next five weeks. Each week, your assignment will require you to evaluate this organization. You may use an organization you currently belong to, a past organization, or an organization that you identify through research. Be sure to review the types of information you will need for the project (all five weeks) before choosing your organization. You might need to create some hypothetical details to fill gaps in researched information. However, the project should use as much real information as possible. You must have your organization approved in writing by your instructor before moving forward with the assignment. Contact your instructor early in the week to gain approval. For the Week 1 paper, complete the following tasks: Summarize key details about your organization. What does it do? Who are its customers, clients, prospects, or constituents? For convenience in this class, we will call them customers. Perform a SWOTT analysis, placing particular emphasis on long-term trends affecting your organization and what your competitors are doing. Analyze the organization’s mission statement. Does it address the following core components: Customers—who do we serve? Product/service—what do we provide? Market—who/where are our customers? Core competencies—how do we provide or deliver our product/service? What gives us a competitive advantage? Measurability—how do we know when we are successful? Defend a new/revised mission statement. It should be a succinct statement of what the organization is, what it does, and who its customers are. Be sure to support why your revisions are an improvement to the current mission statement. Submission Details: Present your analysis as a 3- to 4-page report in a Microsoft Word document formatted in APA style. On a separate page, cite at least three peer-reviewed sources using APA format. Name your document SU_MBA6011_W1_A3_LastName_FirstInitial.doc. For example, if your name is John Smith, your document will be named SU_MBA6011_W1_A3_Smith_J.doc. By Tuesday, August 1, 2017, submit your response to the W1 Assignment 3 Dropbox.

Assignment 3: Course Project—Developing a Marketing Strategy

For the course project of this course, you will select an organization, analyze the market for the organization’s product/service, analyze the organization’s current marketing strategy, and justify recommendations for the marketing strategy to make the organization more effective.

The major project assignments are due in Week 3 and Week 5. It will take more than a week’s effort to adequately complete the major assignments. Plan time to start research and work on those assignments earlier than the week in which they are due.

To assist you in planning for the course project, the following table provides a high-level overview of the project deliverables during the course.

Course Project—Developing a Marketing Strategy
Week number Task
1 Choosing an Organization

  • Select an organization to study.
  • Perform a SWOTT analysis to identify the trends affecting the industry—the industry in which your specific organization is a participant.
  • Create a mission statement for the organization.
2 Collecting Customer Data

  • Study key elements of the customer relationship management (CRM) technology.
  • Determine how the organization can make the best use of the CRM technology to improve customer loyalty.
3 Marketing the Product/Service

  • Create the service delivery process for the organization.
  • Identify the contact point failures and prescribe improvements.
  • Position the brand around the improvements. In what ways might you reposition the organization’s brand as a result of the changes in delivery or process?
4 Developing the New Product/Service

  • Identify potential stakeholders involved in new product/service development.
  • Analyze the role stakeholders should play in launching the new product/service.
  • Justify strategies to involve stakeholders in the new product/service development.
5 Creating the Communication Strategy

  • Create an integrated marketing communication (IMC) strategy for the new product/service and any adjustments in the brand.
  • Propose a pricing strategy that the organization should follow.

Choosing an Organization

In this first week of your course project, select an organization to study in depth over the next five weeks. Each week, your assignment will require you to evaluate this organization. You may use an organization you currently belong to, a past organization, or an organization that you identify through research. Be sure to review the types of information you will need for the project (all five weeks) before choosing your organization. You might need to create some hypothetical details to fill gaps in researched information. However, the project should use as much real information as possible.

You must have your organization approved in writing by your instructor before moving forward with the assignment. Contact your instructor early in the week to gain approval.

For the Week 1 paper, complete the following tasks:

  • Summarize key details about your organization. What does it do? Who are its customers, clients, prospects, or constituents? For convenience in this class, we will call them customers.
  • Perform a SWOTT analysis, placing particular emphasis on long-term trends affecting your organization and what your competitors are doing.
  • Analyze the organization’s mission statement. Does it address the following core components:
    • Customers—who do we serve?
    • Product/service—what do we provide?
    • Market—who/where are our customers?
    • Core competencies—how do we provide or deliver our product/service? What gives us a competitive advantage?
    • Measurability—how do we know when we are successful?
  • Defend a new/revised mission statement. It should be a succinct statement of what the organization is, what it does, and who its customers are. Be sure to support why your revisions are an improvement to the current mission statement.

Submission Details:

  • Present your analysis as a 3- to 4-page report in a Microsoft Word document formatted in APA style.
  • On a separate page, cite at least three peer-reviewed sources using APA format.
  • Name your document SU_MBA6011_W1_A3_LastName_FirstInitial.doc. For example, if your name is John Smith, your document will be named SU_MBA6011_W1_A3_Smith_J.doc.
  • By Tuesday, August 1, 2017, submit your response to the W1 Assignment 3 Dropbox.

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